Privacy Policy
Your trust matters to us. Here’s how we handle and protect your personal data.
Our Commitment to Your Privacy
At Servora Recruitment, your privacy is our priority. We are committed to safeguarding the personal information of both employers and domestic helpers who engage our services in line with Singapore’s Personal Data Protection Act (PDPA).
1. Information We Collect
For Employers:
- Name and contact details
- Household information and job preferences
- Forms, correspondence, and submitted documents
For Helpers:
- Name, nationality, and contact details
- Employment history, skills, and experience
- Training and certification records
2. How We Use Your Information
Your personal data may be used for the following purposes:
- Matching families with suitable helpers
- Processing applications, contracts, and permits (including MOM requirements)
- Communicating placement updates and enquiries
- Meeting regulatory and compliance obligations
- Improving our services, processes, and website experience
3. Safeguarding Your Information
We adopt appropriate administrative, technical, and security measures to protect your data from unauthorized access, disclosure, alteration, or misuse.
4. Data Disclosure
- We do not sell, trade, or rent personal data to third parties.
- Data may be shared with trusted partners or service providers strictly for service delivery, regulatory compliance, or legal obligations.
- For promotional or analytical purposes, only anonymized visitor data may be shared.
5. Links to Third-Party Sites
Our website may feature links to external sites. These sites operate under their own privacy policies, and we are not responsible for their practices.
6. Compliance with PDPA
By using our services, you agree to our collection, use, and protection of your personal data in accordance with the Personal Data Protection Act.
7. Scope of This Policy
This Privacy Policy applies only to personal data collected through our online and offline activities relating to recruitment, placement, and training.
8. User Agreement
By engaging with Servora Recruitment, you consent to the terms of this Privacy Policy.
9. Policy Updates
We may update this Privacy Policy periodically. The “last updated” date will be revised accordingly.
